Troubleshooting help to format or access partitions of the Solid State Drive (SSD) 

The SSD is no longer functioning : Cannot format, partition, or access drive partitions.

Summary

 

If your drive is inaccessible, cannot be formatted, or partitions could not be accessed, follow the troubleshooting guidance below: 

Make sure you're using the latest firmware. You can use the Solidigm™ Storage Tool or the Solidigm™ Bootable Firmware Update Tool for updating the firmware of the drive. 

Perform a secure erase on the drive. Refer to the links below for doing a low level format: 

 

How to Secure Erase a Soldigim™ (formerly Intel®) SSD with the Solidigm™ Storage Tool 

 

 

If the issue persists, contact Solidigm™ Customer Support for assistance.

  •  

Troubleshooting help to format or access partitions of the Solid State Drive (SSD)