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Last Updated May 15, 2023

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Troubleshooting Steps To Resolve BSOD Errors When Booting From A Solidigm™ SSD

System Unable To Boot To The OS After Blue Screen Error Code

Summary
Review Troubleshoot blue screen errors article from the Microsoft* website to isolate any possible issues with the OS.
If the issue persists, use Solidigm™ Storage tool and follow the steps below to identify any possible issues with the Solidigm™ (formerly Intel®) SSD:
  1. Get the SMART log of the drive.
  2. Update the drive firmware.
  3. Check if the drive is able to boot in another system (if possible).
If the issue persists, perform a secure erase on the drive: How to Secure Erase a Soldigim™ (formerly Intel®) SSD with the Solidigm™ Storage Tool
Additional information
If the issue persists, contact Solidigm™ Customer Support for assistance with the drive's SMART log.
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Troubleshooting Steps To Resolve BSOD Errors When Booting From A Solidigm™ SSD