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How to fix read scan errors during an SSD diagnostic scan
Troubleshooting tips to fix read scan errors during a full or quick diagnostic scan with the Solidigm™ Storage Tool (Intel® branded NAND SSDs)
Summary
If errors are encountered during a diagnostic scan, try the tips below to fix it:
Check
the drive's firmware version and if required,
perform
a firmware update. Refer to
latest firmware versions
.
Perform
a secure erase. Below are links of suggested ways to perform a secure erase/low level format on Intel® SSDs:
When to Run a Low-Level Format or Secure Erase on Solidigm™ (
former Intel® NAND)
SSD
How to Secure Erase an SSD with the Solidigm™ Storage Tool
If the issue persists or if errors are encountered during these troubleshooting steps, contact
Solidigm™ Customer Support
for assistance.
How to fix read scan errors during an SSD diagnostic scan