Need Assistance? We are here to help.
Our team of experts would be happy to assist you with technical and warranty questions on your Solidigm™ Products. Solidigm™ Support could be reached via Web, Chat, or Phone.
1. Submit a web-ticket via our Portal : Create Case · Customer Self-Service (solidigm.com)
2. Initiate a chat with one of our representatives via chat link at the page Create Case · Customer Self-Service (solidigm.com)
3. Speak with one of our representatives over the phone at the numbers listed below
Hours of operation:
Europe, Middle East, Africa (English, French, German): 8:00am - 5:30pm (CET)
Asia, Australia (English): 6:00am - 5:00pm (Philippine Time Zone)
China, Korea, Japan: 9:00am - 5:00pm (China Standard Time)
USA (English, Spanish): 7:00am - 4:00pm (Pacific Standard Time)
If you are a direct customer seeking RMA support, please send us a request via your mySolidigm account or reach out to your Field representative.
If you need to request access to the mySolidigm RMA Portal, please contact customer.access@solidigm.com