Need Assistance? We are here to help. 

Our team of experts would be happy to assist you with technical and warranty questions on your Solidigm™  Products. Solidigm™ Support could be reached via Web, Chat, or Phone.

1. Submit a web-ticket via our Portal : Create Case  · Customer Self-Service (solidigm.com) 

2. Initiate a chat with one of our representatives via chat link at the page Create Case  · Customer Self-Service (solidigm.com)

3. Speak with one of our representatives over the phone at the numbers listed below

• Australia: +61 272286779 (Regular); +61 1 800 951268 (Toll Free)
• Canada: +1 833 313 7337 (Toll Free)
• China: +86 400 0666892 (Toll Free)
• France: +33 189 544 369
• Germany: +49 697 1045 176 (Regular); +49 322 2200 1027 (Toll Free)
• India: +91 4471-279891 (Regular); +91 8000-503295 (Toll Free)
• Philippines: +63 2 8855 0940 (Regular)
• South Korea: +82 8 0880 0292 (Toll Free)
• Taiwan: +88 6277372403 (Regular); +88 6809092597 (Toll Free)
• United Kingdom: +44 1932 623593
• USA: +1 833 313 7337 (Toll Free)

Hours of operation: 

Europe, Middle East, Africa (English, French, German): 8:00am - 5:30pm (CET)

Asia, Australia (English): 6:00am - 5:00pm (Philippine Time Zone)

China, Korea, Japan: 9:00am - 5:00pm (China Standard Time)

USA (English, Spanish): 7:00am - 4:00pm (Pacific Standard Time)

If you are a direct customer seeking RMA support, please send us a request via your mySolidigm account or reach out to your Field representative. 
If you need to request access to the mySolidigm RMA Portal, please contact customer.access@solidigm.com