Last Updated September 18, 2023
Windows* error code 0xc00000e9 is a common Windows Boot Manager* error that indicates either a hardware failure or a corrupted system file encountered during the boot process. It appears shortly after the computer starts, but before the Windows* login screen, as follows:
The 0xc00000e9 error code always has to do with the boot process for Windows*. An I/O error, or input/output error, occurs when the system is unable to access a drive or disk, which means it cannot read or copy data. Because it's common, there are many reasons why the error might appear:
There are several troubleshooting steps to fix this issue, including:
You could also contact Microsoft* Support team for more guide, or try to re-install Windows® 10, following the steps below:
Be sure to back up all the information on your computer before reinstalling.
If all the steps above do not solve the issue, try some swap tests with motherboard or other hardware.